Quality Assurance & Logistics Manager

About Macnica:

Macnica Americas, Inc. is the North American division of Macnica Fuji Electronics Holdings, Inc. a $10 billion technology solutions provider with a stronghold in semiconductor distribution. Macnica excels in customizing solutions to client requirements and leveraging skilled engineers to expedite product development without compromising outcomes for our clients.

Learn more about the Macnica team you’ll be joining!

Job Summary:

We are seeking a dynamic and results-driven Quality Assurance & Logistics Manager to lead and optimize our quality control and logistics operations. This leadership role will manage a dedicated team and focus heavily on improving current processes, procedures, and systems—including playing a key role in the ongoing enhancement and utilization of SAP across logistics and quality functions. The successful candidate will ensure that the organization maintains high operational standards while driving efficiency, consistency, and continuous improvement initiatives across the supply chain and quality systems.

 Duties/Responsibilities:

• Develop, implement, and maintain quality assurance policies and procedures to ensure compliance with industry standards and regulations.

• Conduct regular quality audits and inspections to identify areas for improvement and ensure product quality.

• Oversee all aspects of logistics operations to ensure timely and cost-effective delivery of products to customers while maintaining high service levels.

• Address and resolve any quality issues with suppliers and manage performance through regular evaluations.

• Implement lean manufacturing and continuous improvement initiatives to enhance efficiency and reduce waste.

• Foster a culture of quality and continuous improvement within the team.

• Ensure compliance with all relevant regulations, standards, and certifications.

• Prepare and present regular reports to senior management on performance, issues, and recommendations for improvement.

• Manage subordinate employees, including interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

• Oversee receipt, storage, and tracking of image sensors and related components, ensuring accurate inventory records.

• Implement inventory control processes to minimize discrepancies, overstocking, or stockouts.

• Conduct regular cycle counts and annual physical inventories to maintain accuracy.

• Supervise picking, packing, and shipping processes to ensure orders are fulfilled accurately and on time.

• Coordinate with the operations team to prioritize orders based on customer requirements and delivery deadlines.

• Monitor and reduce order processing times to contribute to low Operational Cost per Order (OCPO).

• Ensure compliance with electrostatic discharge (ESD) protocols and other handling requirements for sensitive semiconductor components.

• Maintain climate-controlled storage conditions (e.g., temperature, humidity) to protect inventory quality.

• Manage daily warehouse activities, including receiving, shelving, and organizing inventory for efficient access.

• Optimize warehouse layout and storage systems to maximize space utilization and accessibility.

• Maintain a clean, safe, and organized warehouse environment in compliance with OSHA and industry standards.

• Lead, train, and supervise a small team of warehouse staff, fostering a culture of accountability and teamwork.

• Schedule staff shifts to ensure adequate coverage during peak periods.

• Conduct performance evaluations and provide coaching to improve productivity and safety.

• Use inventory management software and ERP systems to track inventory and process orders.

• Implement barcode scanning or RFID systems to enhance inventory accuracy and order fulfillment speed.

• Monitor key performance indicators (KPIs) such as inventory turnover, order accuracy, and fulfillment time to identify improvement opportunities.

• Coordinate with logistics providers (e.g., FedEx, UPS) to ensure cost-effective and timely shipments.

• Oversee packaging processes, ensuring ESD-safe materials and proper labeling for shipments.

• Manage returns and reverse logistics, resolving issues related to damaged or incorrect shipments.

• Identify and implement process improvements to enhance efficiency, such as lean warehousing techniques or automation.

• Collaborate with the Director of Operations to reduce waste and streamline workflows.

• Participate in continuous improvement initiatives.

• Enforce safety protocols, including proper use of equipment and personal protective equipment (PPE).

• Ensure compliance with industry regulations (e.g., RoHS, export controls) and company policies.

• Maintain documentation for audits and inspections related to inventory and safety.

• Work with the customer service and procurement teams to resolve order-related issues promptly.

• Ensure high order accuracy to support customer satisfaction and repeat business.

Required Skills/Abilities:

• Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

• Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

• Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.

• Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.

• Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

• Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

• Strong knowledge of warehouse operations, including inventory control, order fulfillment, and shipping.

• Proficiency with warehouse management software and ERP systems.

• Familiarity with lean warehousing principles and continuous improvement methodologies.

• Excellent organizational and problem-solving skills, with attention to detail.

• Strong communication skills for coordinating with team members, suppliers, and logistics providers.

• Basic understanding of semiconductor handling requirements (e.g., ESD, climate control).

• Familiarity with ISO9000 2015 Quality standards.

Education and Experience:

Bachelor's degree from four-year college or university; and 10 years’ experience or equivalent combination of education and experience.

Work Environment:

• Warehouse setting with regular interaction with office-based teams.

• Fast-paced environment requiring adaptability to fluctuating order volumes and customer demands.

• Opportunity to lead impactful improvements in a growing, niche business.

Physical Requirements:

While performing the duties of this job, the employee is REGULARLY required to SIT, STAND, WALK; USE HANDS OR FINGERS, HANDLE OR FEEL; REACH WITH HANDS AND ARMS; CLIMB OR BALANCE; TALK OR HEAR. The employee must REGULARLY lift and/or move up to 30 pounds.